Booking & enquiries

Tel : 3106 3020
Fax : 3427 9000
Email : This email address is being protected from spambots. You need JavaScript enabled to view it.

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FAQs

1. How to make booking

Booking can be made via phone or email.

Upon receipt of your request, we will check the availability and re-confirm the price with you. When confirmation has been obtained from golf club and/or hotels, we will issue invoice to you.

Please kindly make payment before the deadline shown on the invoice. Otherwise the booking will be cancelled automatically.

2. Payment Methods

We accept the following methods of payment :

Local Bank Deposit of Cash or Cheque (ATM / Internet Transfer accepted)

Account Name: ATRIUM TRAVEL LIMITED 瀚田旅遊有限公司
Hong Kong & Shanghai Banking Corporation : 400-227-369-838
Hang Seng Bank : 207-007-311-001
Please fax the bank-in slip to 3427 9000 stating the invoice number and staff name for confirmation.

Credit Card Payment - in person

We accept VISA and Master Card payment in OUR OFFICE with a handling charge of 2.7%.

Credit Card Payment - by authorization

You can fill in our authorization form with your card info. We will process the transaction online with a handling charge of 4%.

3. Guangdong Golf Rain check policy

If you encounter very bad weather after tee off, golf clubs will ask you to wait to see if you can resume after a while. If bad weather continues, they will issue a rain check for you to play on another date, within a time frame depending on the club.

4. Overseas Golf Rain check policy

Most overseas golf clubs do not have rain check policy. If you cannot resume the game due to bad weather the game will be forfeited. It is best to claim your loss via travel insurance.

5. Can I cancel my trip after payment

All bookings are non-refundable. But cancellations due to unforseeable situations in the destinations such as riots, natural disasters where the airline and hotels, etc. allow for refund will be exempted.

The conditions will vary by case and by suppliers.

It is highly recommended you purchase travel insurance for your trip to minimize losses.

6. How do I obtain the flight/ferry/train tickets

A majority of flights and ferries will issue e-tickets now. Upon receipt of payment we will issue the tickets immediately and send you the electronic copies via email.

Airport express tickets are also e-tickets sent via email.

With the few exceptions of airlines and train tickets (european train network), where paper tickets are issued, we will courier them to you. You are of course most welcomed to obtain them in person from our office.







 

 

 













 

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